Refund Policy
STANDARD RETURNS
We love that you are rocking Wonz ! We take pride in our products and fully stand behind them.
You may exchange or return merchandise purchased on wonz.vip for a full refund, less original shipping charges, based on original form of payment, within 30 days of the purchase date. You are responsible for the shipping charges incurred both on your original order as well as the charges to get the product back to us. If your item has been opened or used, restrictions may apply.
If you believe you have received a defective product upon arrival, please contact us : payment@wonz.com.
2020
Mr. Du Xin, the founder of WONZ, felt the pure nicotine aroma released by cured tobacco in the laboratory for the first time. Since then, an alternative health solution for the 1.5 billion smokers around the world has quietly sprouted in his mind. In the same year, WONZ Technology was established.
2021
The functions of the device have been comprehensively upgraded, and the heat insulation and heating functions of the product have been improved. In particular, the material of the product has been further updated and iterated.
2022
Cooperated with many service providers including MORPHEUS to expand online sales channels and obtained tens of millions of financing from XVC and other institutions. Apply for WHC (WONZ Heat Currents) heat rise technology, intelligent precision temperature control technology (error ±1 °C), high-efficiency filtration adsorption technology and many other technical patents.
2023
The number of patent applications for WONZ Technology exceeded 111 and was listed in the "POC50·Top 50 Startup Companies with the Most Proof-of-Concept Capability" list.
2024
WONZ Technology adheres to its original intention of providing health solutions to smokers around the world, and sets clear annual goals for the company to move forward.